Delivery Info
Fulfilment
Orders are typically shipped within 1-2 business days of purchase depending on availability and credit verification.
Items, size or address changes need to be made within the first 48hours of ordering due to the fast nature of fulfilment, once an order is packed & sent. We can not alter the order.
If items is not in stock at the time of purchase, a 2-3 week wait is appreciated for production to be completed and shipment to arrive to you
Shipping time within UK
Shipping time outside of UK
Orders are usually shipped with UPS or Royal Mail.
International [3-7 working days] £20 Australia & Austria
International [3-7 working days] £13 Rest of world
Key Info
Bare in mind these are the average shipping times, orders can be delayed due to crises like covid, public holidays, operational delays or incorrect addresses.
- With international orders, you may be faced with a Duty/Import charge which can range from £5-£25 depending on government rules of country, customers are required to cover this charge.
- If an item is lost during transit at no fault of customer, we will resend a replacement however If an item is lost due to incorrect address, customer is not liable to a replacement or refund.
- We ship to over 20 countries around the world including North America, the Middle East, Asia and Australia.
Preorders & New drops
All preorders/new drop will take 2-3 weeks for production, order dispatch to be completed.
We appreciate all those who order & are patience, you truly help the brand grow 1% at a time.
All sales are finals e.g no item or size changes so please be 100% sure of your chosen item & size. If you need to check your size view here.
If orders are delayed 4 weeks+ we will refund shipping cost, upgrade your order to next day or add a sweet discount for your next order.
Order cancellation
Items, size or address changes need to be made within the first 48hours of ordering due to the fast nature of fulfilment, once an order is packed & sent. We can not alter the order.
We have a 30 day return policy so you can return your item if wrong size was ordered for an exchange, which does not applies for new drops/preorders unless product is faulty.
All customers will be sent a exchange shipping fee of £5 (UK) & £10 of international customers.
Click here to for return policy
Tracking
All orders are tracked which can be found in the shipping notification via email inbox.
You can track you order by entering the tracking number into the courier website so real time updates.
If unable to find tracking number, contact us here
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