If you are not completely satisfied with your purchase you may return all UNWORN, UNDAMAGED items within 30 days of dispatch date. Items must be returned in their original condition, with their original tags and no evidence of stains or odors.
How to return;
Email ( INFOBORNCHASERMAFIA@GMAIL.COM ) your BCM order number along with photos of the following items or click here:
Clothing with tags, thankyou card and zip bag to the IG. This is to check the perfect condition of the items as this can hurt the validity of the exchange.
After everything has been checked, you will be sent a return form to print, fill out and return with the items. It is important you fill out all the boxes on the form & ship back using a cheap tracked service.
How long till the return is processed?
Returns are usually processed within 1-2 working days whether it is a refund or an exchange.
Processed exchanges will include tracking numbers via email & refunds usually take 2-7 working days ( Depending on your bank).
If an item is lost during transit at no fault of customer, we will resend a replacement however If an item is lost due to incorrect address or service used, customer is not liable to a replacement or refund.
Preorders & New drops
All sales are finals e.g no item or size changes so please be 100% sure of your chosen item & size. If you need to check your size view here.
Returns are only valid for faulty or wrong item/size sent.
Check out other customer's feedback to help with your purchase & any other questions we have not addressed yet. Click here
Any item(s) returned damaged may be rejected and sent back to the customer at the discretion of Bornchaser.