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Returns/Exchanges
If you are not completely satisfied with your purchase you may return all UNWORN, UNDAMAGED items within 30 days of dispatch date. Items must be returned in their original condition, with their original tags and no evidence of stains or odors.
How to return;
Email ( INFOBORNCHASERMAFIA@GMAIL.COM ) your BCM order number along with photos of the following items:
Clothing with tags, thankyou card and zip bag to the IG. This is to check the perfect condition of the items as this can hurt the validity of the exchange.
After everything has been checked, you will be sent a return form to print, fill out and return with the items. It is important you fill out all the boxes on the form & ship back using a cheap tracked service.
How long till the return is processed?
Returns are usually processed within 1-2 working days whether it is a refund or an exchange.
Processed exchanges will include tracking numbers via email & refunds usually take 2-7 working days ( Depending on your bank).
Any item(s) returned damaged may be rejected and sent back to the customer at the discretion of Bornchaser.
Shipping time
Orders are typically shipped within 1-2 business days of purchase depending on availability and credit verification. Please be aware that you cannot change orders once they are dispatched. You will either have to cancel your order and place the correct one or return for exchange. Standard (1-4 Working Days) (Please Note This Does Not Include Weekends or Public Holidays)
Fulfillment policy
All orders are shipped using a tracked service, tracking will be sent to email if available. If clothing is not in stock when purchase is made, a 2-4 week is appreciated for production to be completed and shipment to arrive to customer.
Location
Bornchaser does not have a physical address at the moment. Keep viewing @Bornchasermafia for pop up shop updates.
Reviews
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